7
459 Prince Charles Dr S, Welland, ON L3B 5X1, Canada
Welland, Ontario L3B 5X1
+19057354434

I had a wonderful experience with Wheel auto group. They took care of all my needs in finding the perfect care for me, including delivering my vehicle to my home! Vlad was a great sales rep. and I would highly recommend them! Thank you.

Vlad and his family have been wonderful since the first time I conducted business with them. No pressure sales tactics of any kind, just simple honesty. Furthermore, even after the sales transaction, they are always willing and available to answer all your questions/queries. I look forward to dealing with them once again.

Can’t trust their word. Was interested in a truck there and was told it was available so I drove1 1/2 hours to get there but when I got there apparently someone else had put a down payment on it a week ago but the next day they call me and said the guy had backed out so I told him I wanted it and I would get there as soon as possible and they said it was no problem since I was first in line for it but then I was half way there and they called somebody else put a down payment on it already so I wasted 11/2 hours of driving for nothing. Will never deal with them again.

Bought truck that had safety but three months in and over $6000 in repairs so far and some that no way a safety would have missed. Disgusting way to take advantage of customers, stay clear, get a licensed mechanic to look at anything you want from this place

Purchased a truck and had no problem dealing with the staff. Recieved a fair offer for trade. Don't expect more than what they have to legally repair for a safety certificate. Even after noting concerns during initial negotiation and being told they would look into it. Even that is being kind. I also found some very half arsed collision repair after further inspection, recent work, but won't say it was them as I can't say otherwise. The only reason I am dealing with all the repairs needed including safety concerns is because I literally could not be bothered to bring it back (5-6 hour drive) as I'm a licensed auto Tech.

I Bought a truck from Serge it needed a lot of work it took him over a month to get it done everytime I phoned I was told something different! Not what I wanted to here! When I did get the truck it was undrivable there was smoke billowing out from under the hood and under the truck turns out there were missing bolts from the turbo to the exhaust the cab was lifted from the frame to fix the exhaust when put back togeather half the bolts were missing the other half were lose! The truck was not certified when I got it and it was sold certified! I took it to another garage for a proper certification! Serge also told me that one his mechanics is not licensed but he can do the job! I had to fork out another $4000 dollars out of my pocket to fix the rest of the truck front end work, air conditioning compresser, alternator, door mirror,steering box and the charging system! all this was to be replace or fixed Serge told me!! When I called him back he told me that my truck would not fit on his hoist!Pretty much told me to Get lost! I will never do business with you again Serge ever! You and your team are nothing but compulsive liers lie after lie you think people are stupid I hate liers! Here's the kicker I was a Third time customer and I get treated like that! If Serge replies to this review I would pretty much bet it would be another lie or two he's good at it!! You don't even deserve a 1 star! Totally Disgusted! Beware people!

Be extremely careful with these guys. I called looking for a price and a price only. They submitted all my information to 5 banks after i clearly stated not too. Extremely shady responses and business.

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Wheels Auto Group — Auto broker in Welland

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Wheels Auto Group

Auto broker at 459 Prince Charles Dr S, Welland, ON L3B 5X1, Canada. Here you will find detailed information about Wheels Auto Group: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    9 AM–6 PM
  • Tuesday
    9 AM–6 PM
  • Wednesday
    9 AM–12 PM
  • Thursday
    Closed
  • Friday
    Closed
  • Saturday
    10 AM–3 PM

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
459 Prince Charles Dr S, Welland, ON L3B 5X1, Canada.
City:
Welland
Phone:
Postcode:
L3B 5X1

About Wheels Auto Group

Wheels Auto Group is a Canadian Auto broker based in Welland, Ontario. Wheels Auto Group is located at 459 Prince Charles Dr S, Welland, ON L3B 5X1, Canada.


Please contact with Wheels Auto Group using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Wheels Auto Group opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Wheels Auto Group

  • S. Gi
    Added 2025.12.08
    I had a wonderful experience with Wheel auto group. They took care of all my needs in finding the perfect care for me, including delivering my vehicle to my home! Vlad was a great sales rep. and I would highly recommend them! Thank you.
  • By owner
    Added 2025.12.09
    Thank you so much for your support! We really appreciate to hear you had a pleasant experience, we wish you the best with your new car.
  • Serge
    Added 2024.11.17
    Vlad and his family have been wonderful since the first time I conducted business with them. No pressure sales tactics of any kind, just simple honesty. Furthermore, even after the sales transaction, they are always willing and available to answer all your questions/queries. I look forward to dealing with them once again.
  • By owner
    Added 2024.11.18
    Hello Serge, we are glad we could be of help to you, we appreciate the positive feedback!
  • Jonathan Enns
    Added 2023.03.18
    Can’t trust their word. Was interested in a truck there and was told it was available so I drove1 1/2 hours to get there but when I got there apparently someone else had put a down payment on it a week ago but the next day they call me and said the guy had backed out so I told him I wanted it and I would get there as soon as possible and they said it was no problem since I was first in line for it but then I was half way there and they called somebody else put a down payment on it already so I wasted 11/2 hours of driving for nothing. Will never deal with them again.
  • By owner
    Added 2023.03.18
    We're sorry for the misunderstanding Jonathan, if there's anything we can do to make it right, let us know 905-735-4434.
  • Teresa Breau
    Added 2022.11.14
    Bought truck that had safety but three months in and over $6000 in repairs so far and some that no way a safety would have missed. Disgusting way to take advantage of customers, stay clear, get a licensed mechanic to look at anything you want from this place
  • James Jessup
    Added 2021.05.15
    Purchased a truck and had no problem dealing with the staff. Recieved a fair offer for trade. Don't expect more than what they have to legally repair for a safety certificate. Even after noting concerns during initial negotiation and being told they would look into it. Even that is being kind. I also found some very half arsed collision repair after further inspection, recent work, but won't say it was them as I can't say otherwise. The only reason I am dealing with all the repairs needed including safety concerns is because I literally could not be bothered to bring it back (5-6 hour drive) as I'm a licensed auto Tech.
  • By owner
    Added 2021.07.31
    Hi James! Thank you for your honest feedback. It was nice dealing with you!
  • John Hastings
    Added 2019.04.05
    I Bought a truck from Serge it needed a lot of work it took him over a month to get it done everytime I phoned I was told something different! Not what I wanted to here! When I did get the truck it was undrivable there was smoke billowing out from under the hood and under the truck turns out there were missing bolts from the turbo to the exhaust the cab was lifted from the frame to fix the exhaust when put back togeather half the bolts were missing the other half were lose! The truck was not certified when I got it and it was sold certified! I took it to another garage for a proper certification! Serge also told me that one his mechanics is not licensed but he can do the job! I had to fork out another $4000 dollars out of my pocket to fix the rest of the truck front end work, air conditioning compresser, alternator, door mirror,steering box and the charging system! all this was to be replace or fixed Serge told me!! When I called him back he told me that my truck would not fit on his hoist!Pretty much told me to Get lost! I will never do business with you again Serge ever! You and your team are nothing but compulsive liers lie after lie you think people are stupid I hate liers! Here's the kicker I was a Third time customer and I get treated like that! If Serge replies to this review I would pretty much bet it would be another lie or two he's good at it!! You don't even deserve a 1 star! Totally Disgusted! Beware people!
  • This Guy
    Added 2018.10.19
    Be extremely careful with these guys. I called looking for a price and a price only. They submitted all my information to 5 banks after i clearly stated not too. Extremely shady responses and business.
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