Our family had the worst experience here a couple months ago. The young funeral director (Tianna?) was quite rude to several family members because things weren't going well. She also seemed to be unorganized, which contributed to the tension. I would not recommend this funeral parlour.EDIT: Upon a response from the funeral home, some further clarification is needed. I'm not surprised. I was not involved in making the arrangements, and likely not mentioned, but want to relay to the public the disappointment many of us felt while at the funeral home and at the funeral service. The interactions occurred at a time when I or my family saw no other staff members in the vicinity. When looking at your web page today, I am certain it was the employee I mentioned as I recognized her instantly from the picture. I will not cause further grief to my family by publishing their name here or in a phone call. My family is very polite and would rather put this behind them as I'm sure you would understand. You may take that or leave it, it is not my concern, this is a review and recommendation.
My sister was diagnosed with cancer when she became terminal Vickie and Roger and staff at the time were supportive, amazing and helpful in pre planning my sisters funeral. They were very comforting, accommodating and everything was as good as it gets for a funeral when the time came.. I highly recommend them for your funeral needs, it's not something easy to do. They make it as easy as possible for you.
They are so friendly they took care of my grandfather's funeral and it felt like I was dealing with my family members. Highly recommend.
I believe this is a wonderful way to show how much you loved and will miss that precious person in your life.
Welland Funeral Home Ltd is a Canadian Funeral Home based in Welland, Ontario. Welland Funeral Home Ltd is located at 827 E Main St, Welland, ON L3B 3Y8, Canada.
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