The staff were personable, and professional, providing me with quotes and expert advice regarding winter tires. The price was decent for 4 rims, and 4 Blizzaks. The only reason I am giving 3 stars is because my VW Tiguan vibrates like crazy now. It feels like the tires are not balanced or the rims are not seated properly. When I reach speeds of 50km/h or more the vibration is intense. My wife has to use my Jeep until the tires can be looked at since she uses the 406 daily to commute to St. Catharines because she's afraid. Hopefully it's just a balancing issue. **Edit** After checking the rims and lug nuts, the issue was all 5 lug nuts were really loose. I tightened everything up, and no longer have any issues. I set the torque to 140nm. I have given 4 stars. 1 star deducted for not putting the lug caps back on. Attention to the small details is equally important. I recommend this shop 100%.
An immediate family member purchased tires here…. and 3 months later he suddenly tragically passed away. His car is all I have of him. I’m also a single mom trying to get by like everyone else.. These tires only had approx 29,000s on them. And they started separating badly. I was so upset and I honestly thought NBT would’ve gone “ the original purchaser has passed away” route and wouldn’t warranty them even though they are clearly defective and the car remained directly in our family. But less than 3 days after making them aware of the issue ; I have new tires on the car. This shows Niagara Battery and Tire’s integrity. I believe anyone else would’ve used our tragedy as a loophole. This is the kind of company I will support in the future. Thank you to Brianna for handling everything for me with the nokian rep. I just don’t have it in me.. I appreciate you advocating for me. Thanks for not making us through hoops when we’re all too busy grieving. We will not forget this.
This owner of a tire shop should speak in a polite position. I tried to explain to him my issue, but he had conversations with me like, I am, like a" fly" ! ! !
Mr Arnold and other dude (sorry i never got your name)...thank u so very much for helping me. When i came into your shop I wasnt having the best of days but u both were very helpful and welcoming. The service was great...the hospitality was great and the pricing was great? Thank you Matt for the work you did on my truck. I know where I be coming the next time the bf says "its just a rim problem" lol
Charged $80 more then the dealer to mount n balance a set of snow tires. Exactly double what Murdochs in Port Colborne charged. Save some money and go to Murdochs would be my advice. I feel ripped off!
After 50 years of good service we had an issue with them last summer Chris made it right, he gave us a deal on new tires. Thanks and back for another 50 years ?? Ron Riva
Thankfully, (as I had suspected) a disappointing incident I had was a fluke. Owners reached out to me, explained what had transpired that day, and made it right. Always a busy but friendly bunch, and super knowledgeable about my cars. They don't disappoint, and I won't go anywhere else! I'm super happy with how it all turned out. Happy that they pay attention to detail, and look hard at finding the best deal. Hard workers. Thanks!
Niagara Battery & Tire Ltd is a Canadian Tire shop based in Welland, Ontario. Niagara Battery & Tire Ltd is located at 10 Wellington St, Welland, ON L3B 1A9, Canada.
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